DO YOU NEED A NEW

HELP Desk?

Check out our options and features

WE WORK HARD AND HELPDESK HAS

THE BEST CUSTOMER MANAGEMENT SYSTEM

Trusted by over Thousands satisfied users, HelpDesk is a success for the best customer relationship management system

WE CREATED & DESIGNS

HELPDESK

The best choice for Customer Relations

The fastest way to grow your business with the leader in Technology Check out our options and features included.

Get Started Now
or learn more.

HelpDesk is incredibly especially extremely useful to manage your customers.

Deliver awesome support to your customers. Our Help Desk ticketing system is dead simple, amazingly powerful and takes seconds to set up. Just forward support emails to the helpdesk app and start managing tickets. Our SaaS solution integrate perfectly with your mailboxes .

Email, WhatsApp First Helpdesk
AI powered
Quick to set up
Powerful and Affordable

Our Features

Customer Support

Full HelpDesk solution for Sales, Customer Service and for Technical Support.

Knowlege Base

Create a knowledge base that you can iintergrate into your ticket system.

AI - All LLMs Intergrated

Reply better, faster, effortlessly. The AI that handles your messages, improves your writing, and automatically responds to your customers.

Fully customizable

Personalise our HelpDesk to match your site colors, Header backround and Logo.

🎥 Video in French & 🎥 Video in Darija

Stay Organized

Set cutom TAGS to flag tickets similariy. Based on any paticular Key Word.

Managed Users

Set user permissions. Clients and their Manager, Techniciens and Administrators.

Tracking

Track the number of tickets received from a particular client, Bllock Spammers.

Automation

Very flexible rules and conditions that uyou can set to better manger users.

and more...

SMS & WhatsApp Intergration

In addition to email communication, our solution offers an advanced feature for interacting with your clients via SMS & WhatsApp. With the integration of an intelligent SMS gateway into our HelpDesk, you can easily send and receive messages.

Every SMS & WhatsApp exchanged is automatically logged in the comments of the corresponding client requests. This feature not only simplifies communication but also enhances responsiveness and customer satisfaction...read more

Multi Languages

30 Languages supported and more...

  • 🇸🇦 Arabic (Saudi Arabia) — ar-SA
  • 🇲🇦 Arabic (Morocco Darija) — ary-MA
  • 🇨🇿 Czech (Czech Republic) — cs-CZ
  • 🇩🇰 Danish (Denmark) — da-DK
  • 🇩🇪 German (Germany) — de-DE
  • 🇦🇺 English (Australia) — en-AU
  • 🇨🇦 English (Canada) — en-CA
  • 🇬🇧 English (United Kingdom) — en-GB
  • 🇺🇸 English (United States) — en-US
  • 🇪🇸 Spanish (Spain) — es-ES
  • 🇪🇪 Estonian (Estonia) — et-EE
  • 🇫🇮 Finnish (Finland) — fi-FI
  • 🇫🇷 French (France) — fr-FR
  • 🇮🇳 Hindi (India) — hi-IN
  • 🇭🇷 Croatian (Croatia) — hr-HR
  • 🇭🇺 Hungarian (Hungary) — hu-HU
  • 🇮🇹 Italian (Italy) — it-IT
  • 🇱🇹 Lithuanian (Lithuania) — lt-LT
  • 🇱🇻 Latvian (Latvia) — lv-LV
  • 🇳🇴 Norwegian Bokmål (Norway) — nb-NO
  • 🇳🇱 Dutch (Netherlands) — nl-NL
  • 🇵🇱 Polish (Poland) — pl-PL
  • 🇧🇷 Portuguese (Brazil) — pt-BR
  • 🇵🇹 Portuguese (Portugal) — pt-PT
  • 🇷🇴 Romanian (Romania) — ro-RO
  • 🇷🇺 Russian (Russia) — ru-RU
  • 🇸🇰 Slovak (Slovakia) — sk-SK
  • 🇸🇪 Swedish (Sweden) — sv-SE
  • 🇹🇷 Turkish (Turkey) — tr-TR
  • 🇹🇼 Chinese (Traditional) — zh-Hant

If we are missing yours, we can also translate it for you in days... read more

Widget Support Forms

Use one line of code to add a button or a full ticket request form.

AI Intergration

Generate responses to requests with AI using your knowledge base (KB) and predefined replies. Also used on WhatsApp and web chat. Manage multiple AI providers and models, create agents, and orchestrate workflows..

Alibaba Qwen Anthropic AWS Bedrock Azure OpenAI Cohere DeepSeek Google Gemini Groq Hugging Face Meta AI Mistral AI Moonshot AI OpenAI GPT Perplexity Together AI xAI Grok

We're not the only ones excited happy about our Help Desk...

HUNDREDS OF CUSTOMERS IN 30 COUNTRIES USE OUR HELPDESK SYSTEM. MEET OUR CUSTOMERS.

Latest Posts

22 AUG

Custom Status

We added the ability to create Custom status with permission settings, Admin, Tech only, Client Managers and All.

read more

What Client’s Say

We are using HelpDesk for Tech Support Ticket Management since 2012. It such an important part of our business the Knowledge base is also great for quick answers.

Tarik EchoVoipMaroc.com

We have been using HelpDesk for over 12 years for both Sales and Technical Support. It has dramatically increases our sales revenue, kept our sales leads and tracking upto par. Kept our response time to a mimimun. I would reccomend it to anyone running a business

John HoganAirCharter.com